Whiteboarding/problem solving

In your experience, what are the drawbacks of the 'freemium' subscription model in digital products, and how can they be addressed, similar to Spotify?

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Interview question asked to UX Designers interviewing at Snap, Carta, Zalora and other companies. Original question asked: In your experience, what are the drawbacks of the 'freemium' subscription model in digital products, and how can they be addressed, similar to Spotify?.